Dear Valued Customers,
We understand that encountering errors such as "Error 91" or "Unknown Error" when activating your license for the On-Screen version of Magic Keys can be frustrating. We want to take this opportunity to explain the cause of these issues and assure you of our commitment to resolving them promptly.
Understanding the Issue
When you see "Error 91" or an "Unknown Error" during license activation, it is typically due to an issue with the third-party service we use to manage our licenses. This service is crucial for ensuring that our licensing system runs smoothly, but occasionally, unexpected disruptions can occur, affecting your ability to activate or use Magic Keys.
Our Commitment to Resolution
While these disruptions are beyond our direct control, we are fully committed to addressing them as quickly as possible. When such issues arise, our immediate priority is to contact the third-party service provider to diagnose and resolve the problem. We work closely with them to restore normal operations and minimize any inconvenience to you.
What to Expect
- We Will Act Quickly: Our technical team will promptly engage with the third-party service provider to resolve the issue.
- Communication: We will keep you informed about the status of the issue and provide updates as soon as we have new information.
- Resolution: Our goal is to restore the licensing service as quickly as possible so you can continue using Magic Keys without further problems.
- Status Check: You can monitor the status of the third-party service directly by visiting Cryptlex Status.
Your Patience and Understanding
We greatly appreciate your patience and understanding during these times. Your satisfaction is our top priority, and we are dedicated to providing you with the best possible service.
Need Further Assistance?
If you encounter any further issues or have any questions, please do not hesitate to reach out to us at contact@magickeys.trade.
Our support team is here to help and ensure you have a seamless experience with Magic Keys.
Thank you for your continued support.
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